After every big DFW hail storm, out-of-town crews flood neighborhoods. Some do fine work. Others take the insurance money and are gone before problems show up. Here's how to tell the difference.
Red flags
- High-pressure, sign-today tactics, especially at your door right after the storm.
- No local address, out-of-state plates, or a phone number that goes to voicemail.
- Asks for a large payment up front before materials arrive.
- Vague contracts with no scope, materials, warranty or decking price.
How to vet a roofer
- Ask for a certificate of insurance (general liability and workers' comp or occupational accident) sent directly from their agent.
- Look for a long history of reviews in your area, not just reviews from this month.
- Get a written contract with scope, materials, decking price per sheet, warranty and payment terms.
- Confirm who pulls the permit and who will be on your roof.
- Make sure they'll meet your insurance adjuster and handle supplements honestly.
We're glad to be vetted. Ask us for our insurance certificate, references in your neighborhood, and a sample contract before you decide.
Frequently asked questions
Does Texas license roofers?
Texas does not have a statewide roofing license. That's why it's important to check insurance, local track record, reviews, and a written contract before hiring.
Should I sign anything on the day of the storm?
Don't sign anything you haven't read, especially agreements that give a contractor control over your claim. Take time to compare at least two local roofers.